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Case Management, Referral, and Service Coordination

  • Objectives

    • Introduction to Case Management (12 Hours)
    • Foundations of Case Management (75 Hours)
    • Financial Aspects of Case Management (5 Hours)
    • Screening, Assessment and Placement (65 Hours)
    • Services of the Case Manager (120 Hours)
    • Special Topics (30 Hours)
    Videos in this series include
    $249.00 for 365 days
  • Objectives

    • Review what a Mental Health Case Manager does (or a counselor if the client does not qualify for case management services)
    • Identify common issues clients with mental health diagnoses have and ways to address them
    $6.00 for 90 days
  • Objectives

    • Define advanced care planning
    • Learn where to find information to guide Advanced Care Planning
    • Review the steps for Advanced Care Planning
    $12.00 for 90 days
  • Objectives:
    • Identify case management needs of persons with substance abuse and/or mental health disorders (co-occurring).
    • Discuss how counseling differs from case management
    • Identify the five core functions of treatment professionals using case management
    • Identify the skills necessary to provide effective case management services
    • Identify common causes for the breakdown of service coordination
    • Define the various models of case management and describe how they are used with persons with mental healtha nd substance use disorders disorders
    • Identify the eight principles of case management
    • Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
    • Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
    • Establish realistic treatment and recovery expectations with the client
    • Develop relationships with agencies in order to enhance case finding activities
    • Differentiate between the services required during pretreatment, treatment and aftercare
    • Identify ways to effectively evaluate quality of care in case management programs
    • Effectively identify clients who have "special needs"
    • Identify the ways that each of the special needs impact the delivery of case management services
    • Identify referral resources in their communities

    For mental health and addiction counselors (LPC, LMHC, LPCC, LADC, CADC, and counselors in training), social workers (LCSW, LMSW, LSW, RSW), pastoral staff, case managers (CCM) and marriage and family therapists (LMFT)
    $18.00 for 90 days
  • Objectives

    • Define the problem
    • Examine the similarities between CNCP, mental health issues and addiction
    • Identify the impact of CNCP on patients
    • Explore biopsychosocial resource needs for secondary and tertiary prevention.
    $6.00 for 90 days
  • Objectives:
    • Identify case management needs of persons with substance abuse and/or mental health disorders (co-occurring).
    • Discuss how counseling differs from case management
    • Identify the five core functions of treatment professionals using case management
    • Identify the skills necessary to provide effective case management services
    • Identify common causes for the breakdown of service coordination
    • Define the various models of case management and describe how they are used with persons with mental health and substance use disorders disorders
    • Identify the eight principles of case management
    • Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
    • Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
    • Establish realistic treatment and recovery expectations with the client
    • Develop relationships with agencies in order to enhance case finding activities
    • Differentiate between the services required during pretreatment, treatment and aftercare
    • Identify ways to effectively evaluate quality of care in case management programs
    • Effectively identify clients who have "special needs"
    • Identify the ways that each of the special needs impact the delivery of case management services
    • Identify referral resources in their communities

    $60.00 for 90 days
  • Objectives:

    • Review the symptoms of dementia
    • Differentiate between dementia and normal aging
    • Review the types of dementia
    • Identify possible causes and preventative factors for dementia
    • Explore biopsychosocial needs of people with dementia and their caregivers at each stage
    $9.00 for 90 days
  • Objectives

    • Define health  literacy
    • Explain why health literacy is important
    • Explore health literacy in a recovery oriented system of care
    • Identify at least 5 ways to improve health literacy
    $18.00 for 90 days
  • Objectives:

    • Identify the benefits of case management
    • Explore the impact of ineffective “standard” treatment
    • Identify goals of the case manager
    • Review the research identifying the most helpful factors in case management
    • Review assessment areas
    • Explore common needs of CM clients
    • Describe characteristics of effective care plans
    $6.00 for 90 days
  • Objectives

    • Explore counselor roles and processes related to advocacy on behalf of the client.
    • Delineate the counselor's role and function as a member of an interdisciplinary team and client advocate
    • Identify information related to assisting the client link to with services which can reduce the negative impact of developmental crises; disabilities; and, situational, transitional, and environmental factors that affect behavior.
    • Define a Recovery Oriented System of Care (ROSC) and the function of the clinician or case manager in advocating for a client in a ROSC
    • Review how a ROSC can assist clinicians in capacity building and maintaining a robust network of referrals
$12.00 for 90 days
  • Objectives

    • Define medicine reconciliation
    • Identify the benefits of a Best Possible Medical Record (BMPR)
    • Explore the process for gathering a Best Possible Medical Record (BMPR)
    • Ensure client safety 
    $12.00 for 90 days
  • Objectives:

    • Identify the causes of kidney failure
    • Explore the consequences of kidney failure
    • Identify the impact of mood or concurrent health issues on morbidity.
    • Identify common issues people with CKD experience
    • Explore interventions to increase treatment compliance
    $6.00 for 90 days
  • Objectives:

    • Explore the risk factors for stroke in mental health and substance abuse clients
    • Learn the signs of a ministroke or TIA
    • Review the impact of stroke on people biopsychosocially and discuss appropriate interventions
    $6.00 for 90 days
  • Objectives:

    • Define diabetes type 1 & 2 and Gestational Diabetes
    • Learn about complications of diabetes 1 & 2
    • Learn about the causes of diabetes 1 & 2
    • Learn how blood sugar alterations can impact mood, cognition and energy
    • Identify chronic conditions associated with uncontrolled diabetes
    • Describe emotional issues associated with having a diagnosis of diabetes
    • Describe social issues associated with having diabetes
    • Explore common treatment goals for persons with diabetes 1 or 2
    $6.00 for 90 days
  • Objectives:
    • Learn about the prevalence and impact of chronic conditions such as diabetes, arthritis, Chron's disease, and depression
    • Identify the goals of various chronic care models Identify types of interventions that are unique to working with people with chronic conditions
    • Review how to set good SMART goals
    $6.00 for 90 days
  • Objectives

    • Standards of Practice for Case Management (2 Hours)
    • Increasing Case Management Effectiveness (2 Hours)
    • Behavioral Health Issues in Case Management (2 Hours)
    • Dementia Case Management (3 Hours)
    • Psychosocial Aspects of Disability (2 Hours)
    • Wellness and Illness Prevention Concepts (2 Hours)
    $39.00 for 120 days
  • Objectives:

    • Explore the benefits of adding case management to your skill set
    • Learn how Case Management is financially beneficial
    • Explain the principles of case management
    • Identify practice settings
    • Review risk factors (targets) for case management
    $6.00 for 90 days
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