Case Management, Referral, and Service Coordination
Courses in this category can be used for CEUs or applied to the addiction specific training domain of Case management, referral and service coordination or for case management certification or case management CEUs
Identify case management needs of persons with substance abuse and/or mental health disorders (co-occurring).
Discuss how counseling differs from case management
Identify the five core functions of treatment professionals using case management
Identify the skills necessary to provide effective case management services
Identify common causes for the breakdown of service coordination
Define the various models of case management and describe how they are used with persons with mental healtha nd substance use disorders disorders
Identify the eight principles of case management
Effectively identify service gaps and establish and maintain relations with agencies and governmental entities who can address these unmet needs
Identify information to be shared with referral sources and necessary documentation and/or releases to provide that information
Establish realistic treatment and recovery expectations with the client
Develop relationships with agencies in order to enhance case finding activities
Differentiate between the services required during pretreatment, treatment and aftercare
Identify ways to effectively evaluate quality of care in case management programs
Effectively identify clients who have "special needs"
Identify the ways that each of the special needs impact the delivery of case management services
Identify referral resources in their communities
For mental health and addiction counselors (LPC, LMHC, LPCC, LADC, CADC, and counselors in training), social workers (LCSW, LMSW, LSW, RSW), pastoral staff, case managers (CCM) and marriage and family therapists (LMFT)
Explore counselor roles and processes related to advocacy on behalf of the client.
Delineate the counselor's role and function as a member of an interdisciplinary team and client advocate
Identify information related to assisting the client link to with services which can reduce the negative impact of developmental crises; disabilities; and, situational, transitional, and environmental factors that affect behavior.
Define a Recovery Oriented System of Care (ROSC) and the function of the clinician or case manager in advocating for a client in a ROSC
Review how a ROSC can assist clinicians in capacity building and maintaining a robust network of referrals