Explain
how trauma informed practices and trauma specific services can enhance
client retention, treatment outcomes and organizational standing
Understand the difference between trauma-informed and trauma-specific services
Demonstrate
knowledge of how trauma affects diverse people throughout their
lifespans and with different mental health problems, cognitive and
physical disabilities, and substance use issues
Demonstrate
knowledge of the impact of trauma on diverse cultures with regard to
the meanings various cultures attach to trauma and the attitudes they
have regarding behavioral health treatment
Identify the 16 components of trauma informed care
Describe the impact of trauma on the individual, family and community
Review best practices for trauma screening and assessment
Develop
an understanding of behavior as communication which may have been
learned or developed as a way of coping with trauma and will learn
skills and tools to enhance rapport, motivation and client activation.
Demonstrate knowledge of the variety of ways clients express stress reactions
Describe how these reactions “make sense” from a survival/reinforcement perspective
Identify ways to help clients develop alternate responses while maintaining personal power and a sense of safety
Give examples of when clients trauma histories may have triggered the use of : Avoidance, aggression, passivity
Learn approaches to enhance client empowerment and choice.
Explore approaches to trauma-informed crisis intervention
Identify biopsychosocial interventions that can assist in the recovery from trauma.
Learn ways to enhance mindfulness
Explore techniques for addressing cognitive distortions
Identify the organizational costs of employee turnover
Define trauma
Explore the effects of trauma and HPA-Axis dysregulation
Identify problematic employee behaviors and explore how they might relate to prior trauma
Discuss sources of trauma (or trauma re-enactment) in the workplace
Explain what a trauma organized system is.
Explain how trauma contributes to employee stress, behavioral issues and turnover.
Identify at least 10 common workplace stressors and bad habits that contribute to turnover
Explain how trauma informed processes are at work and need to be addressed not only in clients, but also staff (mitigating trauma)
Give at least three examples of behavior as a form of communication
Describe characteristics of healthy organizations
Identify interventions for sources of workplace stress and turnover
Effectively use the psychological flexibility matrix to chart helpful and unhelpful responses to situations
Explain behavioral principles underlying behavior and behavior change.
Demonstrate ability to explore the benefits and drawbacks of all behaviors to better understand how to motivate change.Learn techniques to create a healthy trauma-informed organizational culture that inspires growth and reduces turnover.
Learn about the SELF Model (Safety, Emotional Management, Loss, Future) and apply it to workplace events and employee behavior
Use the SELF Model to solve complex problems and develop a sense of purpose instead of abandoning the organization.
Learn ways to encourage people to grow and adapt to change
Provide at least 3 examples of activities to help staff create a vision of a healthy workplace and rewarding career that inspires purposeful action
Identify at least 5 ways to demonstrate a that diversity and participation is valued
Discuss ways to build a culture of democracy
Give at least 3 examples of ways to model nonviolence and enhance safety
Define emotional intelligence
Discuss the benefits of emotional regulation
Explain the benefits and process of developing a system of open communication
Develop a plan for how to create a commitment to growth and change based in social responsibility in their work settings
Demonstrate an understanding of the characteristics of healthy organizations and how to use principles of motivation and behavior change to encourage these characteristics.
Learn the principles of motivational interviewing
Demonstrate the ability to effectively use motivational interviewing with staff to address factors that impair motivation
Describe at least 3 interventions that can be used to enhance the development of a staff community
Explain the principles of positive, strengths-based management and apply those principles to scenarios based on current or past staff issues.
Identify effective techniques for increasing motivation
This multimedia course for counselors, social workers, pastoral staff and marriage and family therapists is based in part on Counselor Toolbox Podcast 43, 202, 203. Text-based materials are also provided in the course for those who prefer to learn by reading.
Explore historic and well-established contemporary counseling theories, principles and techniques of counseling and their application in professional counseling settings;
Define Readiness
Learn how to use the readiness ruler
Identify the 4 types of precontemplators
Identify processes people use to move through the stages of change