Introduction to Case Management
- Overview of Case Management (4 Hours)
- Standards of Practice for Case Management (2 Hours)
- Documentation (15 Hours)
- Medical terminology and documentation (2 Hours)
Foundations of Case Management
- Lifespan issues in needs and approaches to treatment
- Health and behavioral health risk and protective factors
- Ethics and Confidentiality
- Insurance principles; Public benefit programs and community resources; Cost containment, utilization management and managed care principles, sources and types of quality indicators (3 Hours)
- Increasing Case Management Effectiveness (2 Hours)
Screening, Assessment and Placement
- Assessment
- Placement
- Client engagement, empowerment, motivational enhancement and stages of change
- Communication Skills and Developing Rapport (1 Hours)
- Facilitating Client Centered Learning (2 hours)
- 5 Elements of Motivational Interventions & 5 Principles of Motivational Interviewing (2 Hours)
- Creating Individualized, Effective Goals and Service Plans (3 Hours)
- Counseling Foundations: Success, Resilience, Compliance and Solutions (11 Hours)
- Advocacy and client self-care management (2 Hours) (e.g., self advocacy, self-directed care, informed decision making, shared decision making, health education)
- Crisis assessment and intervention
- Communication skills, conflict resolution and support system enhancement
- Health coaching and literacy and wellness and illness prevention programs, concepts, and strategies
- Psychosocial Aspects and Management
- Management of care transitions:
- Life care planning
- Management of care transitions:
- Addiction
- Alzheimer's and Dementias
- Autoimmune and Chronic Pain
- Autoimmune Issues and Mental Health: Understanding the Interactions (4 Hours)
- Case Management for Chronic Pain (2 Hours)
- Cancer
- Diabetes
- Kidney
- Stroke
Videos in this series include