Trauma Informed Supervision (24 Hours)

Objectives

  • Identify the organizational costs of employee turnover
  • Define trauma
  • Explore the effects of trauma and HPA-Axis dysregulation
  • Identify problematic employee behaviors and explore how they might relate to prior trauma
  • Discuss sources of trauma (or trauma re-enactment) in the workplace
  • Explain what a trauma organized system is.
  • Explain how trauma contributes to employee stress, behavioral issues and turnover.
  • Identify at least 10 common workplace stressors and bad habits that contribute to turnover
  • Explain how trauma informed processes are at work and need to be addressed not only in clients, but also staff (mitigating trauma)
  • Give at least three examples of behavior as a form of communication
  • Describe characteristics of healthy organizations
  • Identify interventions for sources of workplace stress and turnover
  • Effectively use the psychological flexibility matrix to chart helpful and unhelpful responses to situations
  • Explain behavioral principles underlying behavior and behavior change.
  • Demonstrate ability to explore the benefits and drawbacks of all behaviors to better understand how to motivate change.Learn techniques to create a healthy trauma-informed organizational culture that inspires growth and reduces turnover.
  • Learn about the SELF Model (Safety, Emotional Management, Loss, Future) and apply it to workplace events and employee behavior
  • Use the SELF Model to solve complex problems and develop a sense of purpose instead of abandoning the organization.
  • Learn ways to encourage people to grow and adapt to change
  • Provide at least 3 examples of activities to help staff create a vision of a healthy workplace and rewarding career that inspires purposeful action
  • Identify at least 5 ways to demonstrate a that diversity and participation is valued
  • Discuss ways to build a culture of democracy
  • Give at least 3 examples of ways to model nonviolence and enhance safety
  • Define emotional intelligence
  • Discuss the benefits of emotional regulation
  • Explain the benefits and process of developing a system of open communication
  • Develop a plan for how to create a commitment to growth and change based in social responsibility in their work settings
  • Demonstrate an understanding of the characteristics of healthy organizations and how to use principles of motivation and behavior change to encourage these characteristics.
  • Learn the principles of motivational interviewing
  • Demonstrate the ability to effectively use motivational interviewing with staff to address factors that impair motivation
  • Describe at least 3 interventions that can be used to enhance the development of a staff community
  • Explain the principles of positive, strengths-based management and apply those principles to scenarios based on current or past staff issues.