Overcoming Defensiveness: The Key to Active Listening Dr. Dawn-Elise Snipes, PHD, LPC-MHSP, LMHC
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#communicationskills #listening #relationshiptips
Chapters:
00:00:00 – Listening without Defensiveness
00:02:57 – The Effects of Trauma and Defensiveness
00:05:51 – Triggering Defensiveness in Interpersonal Relationships
00:08:52 – The Impact and Triggers of Defensiveness
00:11:51 – The Negative Impact of Defensiveness on Sleep and Relationships
00:14:39 – Perception of Negative Intent
00:17:35 – Evaluating Criticism and Defensive Reactions
00:20:31 – Dealing with Disagreements in Relationships
00:23:36 – Nurturing Multiple Sources of Support
00:26:31 – Building Emotional Boundaries
00:29:16 – Growing up in Chaotic Households
00:32:19 – Understanding Different Perspectives in Relationships
00:35:00 – Effective Communication: Understanding Perceptions and Definitions
00:38:00 – The Importance of Kind Feedback
00:41:07 – Protecting Beliefs from Criticism
00:43:57 – Respecting Differences in Beliefs and Setting Ground Rules
00:46:53 – Effective Communication Techniques
00:49:46 – Using a Safe Word and Deescalation Plan
00:52:33 – Effective Communication Strategies
00:55:26 – Managing Defensive Responses
00:58:08 – Reducing defensiveness through cognitive rehearsal
Doc Snipes is a Licensed Professional Counselor and Qualified Clinical Supervisor focusing on neurobiology, holistic approaches to recovery, the impact of trauma on all PIECES of life: Physical Interpersonal, Emotional, Cognitive, Environmental, Spiritual. . She received her PhD in Mental Health Counseling from the University of Florida in 2002. In addition to being a practicing clinician, she has provided training to counselors, social workers, nurses and case managers internationally since 2006 through AllCEUs.com
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NOTE: ALL VIDEOS are for educational purposes only and are NOT a replacement for medical advice or counseling from a licensed professional.
Video by Dr. Dawn Elise Snipes on integrative behavioral health approaches including counseling techniques and skills for improving mental health and reducing mental illness.
AllCEUs.com provides multimedia counselor education and CEUs for LPCs, LMHCs, LMFTs and LCSWs as well as addiction counselor precertification training and continuing education on many of the videos on this channel. Unlike other providers like CE4Less, AllCEUs includes a weekly LIVE Stream Webinar with your unlimited continuing education and professional development membership.
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